Enet Order Forms & Resources
Existing customers can easily place orders through our new streamlined system!
With our new system customers can access all the essential forms you need for placing orders quickly and efficiently. Existing customers can manage their orders seamlessly in one centralised location.
Sales Support
For any queries related to SLAs, please contact our sales support team at salessupportteam@e-net.ie
Frequently Asked Questions
You can access the new system by visiting here
To streamline the process and ensure efficiency, we have transitioned to a centralized online system. This eliminates delays, reduces errors, and ensures you always have access to the latest forms and resources.
No, manual Excel forms are no longer accepted. All orders must be placed through the new online system to ensure consistency and efficiency.
The new system provides a centralized platform that is faster, more user-friendly, and eliminates the risk of using outdated forms.
Service Delivery & Service Assurance
Service Delivery times, Service Assurance targets and associated Credits for Enet’s fibre based MAN network are dependent on the product selected. For any queries related to SLAs, please contact our sales support team at info@enet.ie.
Other MAN Ethernet products
including Metro Ethernet Point-to-Point fibre and Asymmetrical Ethernet.
Additional SLA Information
SLAs for Ethernet, DIA, Interconnect and Cloud Connect via On-net and Off-net (extended reach) delivered by fibre and wireless solutions, with metro or national handoff (where applicable).